Refund & Cancellation Policy

1. Free trial

Our trial class is free and requires no card details, so there is nothing to refund if you decide not to continue.

2. Missed classes

If a student doesn't attend a scheduled class, that class is not charged and is not counted against your plan. We'll automatically reach out to arrange a reschedule at no extra cost — see our FAQ for how rescheduling works.

3. Canceling an enrollment

You can cancel your enrollment at any time by emailing hello@sabaquran.com. Cancellation takes effect at the end of the billing period you've already paid for (weekly or monthly, whichever you chose) — we don't charge you again after that.

4. Refunds for unused classes

If you've paid for a period in advance and want to cancel partway through it, contact us and we'll refund the value of any classes in that period that haven't yet taken place, provided the request is made in good time before your next scheduled class. Refunds are processed to the original payment method where possible.

5. Custom packages

Custom package quotes are confirmed with you individually before you're charged anything, so the terms of cancellation/refund for a custom package will be agreed at that time and will follow the same principle as above — you're never charged for classes you haven't received.

6. How to request a refund

Email hello@sabaquran.com with your name and the email address used to book, and we'll confirm the outcome within a few business days.

7. Card payments (coming soon)

We are introducing card payments via a processor such as Stripe or PayPal. Once live, eligible refunds will be issued back to the card or account used, and this page will be updated with any processor-specific timing details (banks typically take 5–10 business days to show a refund).

This policy is intended as a clear, good-faith description of how refunds work and is not a substitute for independent legal advice specific to your jurisdiction.