Privacy Policy

Saba Quran ("we", "us", "our") provides live 1-on-1 online Quran classes. Saba Quran is operated by Website Prism Ltd, a company registered in England & Wales under company number 17462217, registered office: Office 21148, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom. This policy explains what personal data we collect from you and your family, why we collect it, how we use it, and the choices and rights you have. By using this website or booking a class, you agree to the practices described here.

1. Who this applies to

Our classes are for children and adults, but our services are booked and paid for by a parent or guardian, or by an adult student themselves. We do not knowingly collect personal data directly from children — information about a child (such as their age group or progress notes) is provided to us by their parent or guardian, or recorded by their teacher as part of delivering the class.

2. Information we collect

We collect information you give us directly, such as:

• Parent/guardian or student name, email address, and phone number
• Country and time zone, so we can match you with a suitable teacher
• Student age group and course/topic preferences
• Your preferred days and time-of-day availability
• Messages, notes, or preferences you share with us (e.g. in the trial or custom-package forms)
• Referral codes and, if you are a student, your own referral activity
• Payment details when billing is processed via our payment processor, Stripe (see Section 7)

We also collect some information automatically when you visit our site:

• Standard technical data (IP address, browser type, device type, pages visited) via Google Analytics and Google Tag Manager
• Cookies used for analytics and to remember preferences such as your selected currency

Class video and audio: live classes are not recorded. Your child's video and audio exist only for the live duration of the class itself, between the student and their teacher — nothing is stored, retained, or reviewed afterward.

3. How we use your information

• To match your family with a vetted teacher and schedule classes
• To communicate with you about trial bookings, class schedules, reminders, and billing
• To process payments and maintain accurate billing records
• To operate our referral and discount programs
• To monitor and improve the safety and quality of our teaching (including our automated safeguarding checks on teacher-written notes)
• To understand how our website is used and improve it
• To comply with legal obligations

4. Who we share it with

We do not sell your personal data. We share limited information with:

• Your assigned teacher — only what's needed to deliver classes (student name, age group, progress notes, scheduling details). Teachers are contractually and technically restricted from requesting or sharing direct contact details with students, to protect your family.
• Service providers we rely on to run the platform, including Google (Analytics, Tag Manager, Calendar/Meet for class links, and review collection), and Stripe (for secure card payment processing, when online card payments are available).
• Legal or safety reasons, where required by law or necessary to protect the safety of a child or member of our community.

5. Cookies

We use cookies and similar technologies for essential site functionality (e.g. remembering your currency choice) and analytics (Google Analytics/Tag Manager). You can control or disable cookies in your browser settings; doing so may affect some site features.

6. Data retention

We keep personal data for as long as necessary to provide our services, maintain accurate financial and safeguarding records, and meet legal obligations. If you ask us to delete your data and you have no active enrollment or outstanding obligations, we will do so within a reasonable time, except where we are required to retain it by law.

7. Payments

Payments are currently made by bank transfer, so we do not collect or store your card details. When you pay by bank transfer, your bank shares your name and the transfer details with us so we can match the payment to your account. If online card payments return, they will be processed by Stripe on behalf of Website Prism Ltd, trading as Saba Quran; your card details would be entered directly with Stripe and never stored on our servers.

8. Your rights

Depending on where you live, you may have the right to access, correct, export, or delete the personal data we hold about you, or to object to certain uses of it. To exercise any of these rights, email us at hello@sabaquran.com and we will respond within a reasonable time.

9. International data

We serve families worldwide, and your information may be processed in a different country than the one you live in, including the United Kingdom (where Website Prism Ltd, our operating company, is registered) and Pakistan (where our teaching operations team is based). We take reasonable steps to keep your data secure wherever it is processed.

10. Security

We use reasonable technical and organizational measures to protect your data, including access controls and encrypted connections. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.

12. Contact us

Questions about this policy or your data can be sent to hello@sabaquran.com, or by post to Website Prism Ltd, Office 21148, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom.

This policy is intended as a clear, good-faith description of our data practices and is not a substitute for independent legal advice. If your family is based somewhere with specific data-protection requirements (such as the UK, EU, or Canada), you're welcome to contact us with any questions.